Privacy Policy
Effective Date: September 2026 • Kuku's Doctor-Formulated Fermented Beverages • Operating across Telangana & Andhra Pradesh
Personal Information We Collect
When you purchase our fresh probiotic ferments or create an account, we collect the necessary information to fulfill your order:
- Contact & Delivery Information: Full name, shipping/billing address across Telangana & AP, phone number, and email address.
- Transaction Details: Items purchased, delivery instructions, order numbers, and communication history.
- Technical Data: IP address, device browser parameters, and essential session cookies required for shopping cart operation.
Payment Security & Gateway Processing
All online payment transactions on our site are processed securely via Razorpay Payment Gateway under 128-bit SSL encryption.
How Your Information Is Used
Your personal data is used solely for legitimate operational order fulfillment:
- Processing, packing, and temperature-controlled shipping of beverage orders to your address in Telangana or Andhra Pradesh.
- Sending automated order confirmation notifications, courier tracking links, and SMS/WhatsApp delivery alerts.
- Assisting you with customer care queries regarding batch quality, ingredients, or dispatch status.
Data Sharing & Third-Party Disclosure
We never sell, rent, or trade your personal information to third parties for advertising or commercial lead generation.
Necessary contact details are disclosed only to trusted logistics partners (cold-chain courier handlers) and payment processors (Razorpay) strictly to execute your order delivery.
Data Rights & Grievance Contact
You may at any time request access to, correction of, or deletion of your personal account details by contacting our Privacy Desk:
Grievance & Privacy Officer
Kuku's Live Fermented Beverages
75, JJ Nagar, Chandragiri Colony, Yapral, Secunderabad, Telangana 500087
Email: kukusindia@gmail.com | Phone: +91 897 706 6673
Need Help With Orders or Policies?
Our customer support team is available across Hyderabad, Telangana & AP for assistance.